You are out of this world gift

We aim to ensure all of our gifts are received exactly how you expected them. Please can you look our for communications from Little Gems Online as we will want to send you pictures of your finished gift before postage. That way we ensure Dad gets the perfect gift on Fathers day!

If at any point you change your mind with regards to personalisation, please contact us immediately as this will save time on delivery and our team members having to remake your order. Costs will be incurred for reprinting if Little Gems Online have not been made aware of any changes that are required after ordering.

Shipping Timelines outside of the UK

We aim to make your order as soon as possible and send a layout for you to confirm prior to posting. At the checkout a choice will be given for the service you require your order to be shipped via Royal Mail. Please be aware that this can and sometimes will take longer due to Brexit, coronavirus isolation periods and customs delays. Unfortunately this means we are currently unable to guarantee delivery within the estimated delivery time. We are unable to give you a time frame as all countries are different at the moment. Custom charges are also sometimes applicable within some of these countries. We are currently aware of  Ireland, Portugal and Cyprus being the main ones.

IRELAND: Please see our updated policy for delivery since Brexit.

Little Gems Online does not take responsibility for these delays as we do everything in our power to get orders done as soon as possible and in plenty of time of their delivery dates. We do however want to be as transparent as possible before you make your purchase.

Please see our returns and exchanges policy for more information.

Please note: During extremely busy periods we are unable to send email layouts and  will send your order out as soon as it has been made to save any delay waiting for confirmation.

Delivery

Little Gems aim to get all of our gifts delivered within 10 days. We don’t like to rush our gifts and we need to ensure you are happy with it before we post. You can speed up your delivery time if you ensure you get back to us quickly after ordering.

PLEASE NOTE: Little Gems Online is not responsible for customers adding partial, incorrect addresses or postcodes. Please ensure ALL details are checked and correct prior to submitting your order. This will save any delay with receiving your order. If your order is delayed or undelivered, Little Gems Online are not responsible for a refund or exchange as we have followed the customers instructions on the order.